Your order is processed through our secure check out.

We accept the following credit cards, debit cards, and PayPal.

Please note your payment will be processed under the name of our parent company Superstars. This name will appear on your credit card statements.


How much does shipping cost?

First Class Royal Mail shipping cost is calculated with a standard £1.99 plus additional cost depending on what scale you purchase as scales vary in size and weight. When you add an item to your shopping cart you can view the shipping cost before commiting to the purchase. International rates will vary depending on the distance from the UK. If you choose Next Day Delivery an additional flat rate of Only £4.99 is charged no matter what size scale you ordered. No multiple item shipping discounts available for next day deliveries.

How can I pay for my scales?

We accept Google check out or PayPal as they are  the fastest and safest way to shop online. You can also use any major credit card. Your details will be secured in our check out area which the highest level of security and encryption, and deleted once exhanged has been made. You can call our shop and make a credit card purchase with one of our operators as well. If you have questions about another method of payment please contact us and we can arrange a payment method to meet your needs.

Is my personal information secure?

Digital Scales UK respects your right to privacy.  We do not sell or give your information to any third party. All details remain in our secure check out area. 

What is your returns policy?

To see our returns policy. Click Here.

What countries do you ship to?

We ship to the UK and Europe. Please contact us for international postage for all European countries. If a purchase is made before postage is verified, then delivery may be delayed.  

When will my order be shipped?

All orders received before 2:00pm on business days will be posted out that day. All orders completed after 2:00pm will be posted out the next morning. Orders made on Saturday and Sunday will go out Monday morning. Please note this does not include holidays and bank holiday Mondays.

How will my order be shipped?

Your are able to select between First Class Royal Mail for 1-2 day delivery or FED EX currier for Next Business Day Delivery. You will be provided with a tracking number so that you can track your parcel from our door to yours. Your item can be tracked on International orders will be posted with Registered Royal Mail services from 1-7 day delivery depending on your location from the UK. International orders must contact us to verify postage costs. We will work with you to find the most affordable postage.